For your convenience, step-by-step user guides and video tutorials on working with the system are available at the links below:
Support
Frequently Asked Questions
TOR is a corporate system designed for managing emails, contacts, documents, and business processes. It unites all daily-use tools in a single workspace, streamlines team collaboration, and simplifies internal management.
TOR is based on a role-based access control model. User permissions can be configured by role or department, defining access to mailboxes, files, contacts, and other data. Data transmission is protected using SSL/TLS encryption protocols.
Yes. TOR scales flexibly — it can be deployed company-wide or only for selected departments and employees that need process automation.
Yes. TOR includes its own mail server but can also connect to any external ones, copying or importing messages automatically.
Yes. TOR makes mass email distribution simple and secure. A single message can be sent to thousands of recipients, each receiving a personalized email. A built-in batch-sending mechanism prevents messages from being flagged as spam.
Absolutely. Our specialists ensure a fast and secure data migration to TOR, regardless of the source platform.
Yes. TOR is built in C#, a universal programming language that enables integration with nearly any software used in your company.
The duration depends on the number of users, email accounts, and access rights. For a small company (10−15 users), installation and configuration typically take one to two business days.
Yes. Share your requirements, and the TOR team will prepare a detailed technical specification tailored to your company’s needs.
Comprehensive user documentation is available on a dedicated website via the provided link. Remote training sessions are available, and on-site training can be arranged upon request. For any questions, our support team is always ready to assist.
TOR technical support is available on business days from 07:00 to 16:00 (GMT). Questions can be sent to support@tor-it.com.
A cloud-based deployment of TOR is ideal for small companies. It eliminates the need to purchase or maintain servers, licenses, or IT infrastructure. Our specialists configure fully functional workplaces on reliable servers hosted in leading data centers across Europe and Asia. A lifetime license is preferable for large companies with their own IT infrastructure and dedicated technical teams. In both cases, users receive full TOR functionality and technical support.